Case Studies
Casestudypic Lsc

LEARNING & SKILLS COUNCIL - SECTOR SKILLS ACTION TEAM FOR HOSPITALITY, LEISURE, TRAVEL AND TOURISM

The independent auditors of the programme to establish innovative ‘action teams’ for a variety of industry sectors hailed the team developed, managed and promoted by STRATEMARCO for South London’s tourism industries as the model team. We were able to engage no less than 19 employers and stakeholders in tourism education and training -- including Pitcher & Piano, Warren House Hotel and Conference Centre, Gala Group, the London Development Agency, Youth Hostel Association, Croydon College and Richmond-upon-Thames College – in the issues affecting the future of tourism education, training and skills. The group met 4 times in a six-month period, and their success helped to ensure continued funding of the ‘action team’ programme through the European Social Fund.

If the quality of outcomes and outputs are the ultimate gauge of success, our work helped the team put forward a range of future project ideas, and members of the team – working together even after the programme had officially ended -- were then able to draw down a total of £600K in funding for additional skills development projects. The London Development Agency and South London Learning Partnership then invited STRATEMARCO to make a presentation at their joint conference on what made the programme tick, and we were also asked to contribute to the development of the South London Tourism Strategy and Action Plan.

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